Update: 

The information presented on this website is effective as of
January 17, 2023.

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Medical Questions
Call 1-800-463-6001 (Medical Information) or visit pfizermedicalinformation.ca.

General Inquiries
Call our customer service line at 1-888-888-9221 or email us at [email protected].

Reporting a Side Effect

We encourage you to visit our designated safety web portal, where you can efficiently and seamlessly report your experience with PAXLOVID. You can access this web portal at www.pfizersafetyreporting.com


Recipients or their caregivers should contact their healthcare professional if they experience an adverse event after receiving PAXLOVID. Please refer them to the Patient Medication Information. 

Media Requests
Call 1-866-9PFIZER (1-866-973-4937) or email [email protected].​​​​​​​​​​​​​​

This material was developed by Pfizer, as part of the risk minimization plan for PAXLOVID. This material is not intended for promotional use. 
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